Reviews

Mitchell is AMAZING! We needed a truck and trailer, he was able to locate a trailer for us to use the truck to pickup. Then he helped us load our car on to the trailer. He went above and beyond and made a bad situation so much better with his helpfulness and great attitude!

★★★★★

H M

Want to give a compliment to Mitchell who works in the office! My husband and I were moving back to Michigan and he helped us renting a truck and trailer. We were already stressed out and he was so professional, friendly, and helpful. Thank you Mitchell for your patience with us. Your customer service was top notch and we really appreciated it!

★★★★★

Richjodi7 Murphy

Mitchell and all the folks at PowerZone were really helpful. I was in a bind and Mitchell took the time to work with me, answered my questions, and even was willing to follow up with me via text message later. If I ever need a U-Haul again, I'll definitely go here.

★★★★★

Alma Robinson

Super helpful. Great location.

★★★★★

Kurt Hansen

This operator and location have made me a believer in UHaul products and services again. The days of sketchy, hard-to-get-to locations and unpleasant customer service experiences are over. I look forward to being asked to recommend a good place to rent a moving truck and equipment so I can tell people about this UHaul franchise and operator. Great to work with and amazingly helpful.

★★★★★

GABRIELLEAMOS M.

If I said customer service was exceptional, it would be an understatement. These guys rocked, everyone was extremely helpful during this extremely stressful time for me, exhausting all efforts trying to get me setup. I can't remember everyone's name but Mitchell Kenyon, William Lewis and Jim Higham we're AWESOME!!

★★★★★

Duke C.

I have used UHaul multiple times and this we by far the best experience I have ever had. The gentleman at Power Zone was helpful and professional unlike all of the others I have used.

★★★★★

Keith R.

Power Zone was great in helping us after we had an extremely frustrating morning. We were originally supposed to pick a truck up from the foodette in fair lawn as a mobile pickup but we were prompted to go inside to get the keys. Why even bother with the option for mobile pickup if you still have to go inside? We quickly realized that the foodette was closed that day. Why would it even give me the option to get a truck if that location was closed? Thankfully after about 45 minutes on the phone we were redirected to Power Zone where they were extremely helpful and understanding, wish I was given the option to go to them in the first place.

★★★★★

OLIVERRYAN M.

Best experience ever. The staff is extremely helpful and polite. Got back in the rain and Mitchell ran out and said "Stay in the truck, I'll unhook it." These guys made it a very pleasant experience.

★★★★★

HAROLDLEE B.

UHaul app customer experience was pretty frustrating. The app kept timing out and failing when entering information, even with full bars of service. Also, it would have been much better if I could have been able to enter my information before picking up the vehicle, instead of following a 15-20 minute process while freezing outside.

★★★★★

Adam K.

Mitchell was fantastic and you can tell he loves his work. I have rented before in Radford, VA and was told my equipment was ready and then when I get there, sorry you have to drive half an hour away. I needed a 26' uhaul and he went to Tennessee just to get it for me to make sure it was available when I arrived! That is real customer service. Thank you for taking care of my needs. Bless your business!

★★★★★

MARTINV R.